Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Platform, and information from third parties as described below.

• Identifiers and contact data: name, email address, phone number, billing address.
• Account and profile data: account credentials, preferences, and communications.
• Transaction data: raffle entries, ticket packages, amounts paid, and receipts.
• Device and usage data: IP address, browser type, device identifiers, pages viewed, and activity on the Platform.
• Payment data: payment method details are processed by our payment providers; we receive limited data such as payment status and transaction identifiers.

2. How We Use Your Information

We use your information to:

• Operate the Platform and process raffle entries and payments.
• Communicate with you about your account, purchases, and raffles.
• Provide customer support and respond to inquiries.
• Detect, prevent, and address fraud, abuse, or security issues.
• Improve, monitor, and analyze our services and user experience.
• Comply with legal obligations and enforce our terms.

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: vendors who help us operate the Platform (e.g., hosting, analytics, customer support).
• Payment processing: payment providers process payment details and return transaction status.
• Raffle sponsors: the sponsoring organization may receive information needed to administer the raffle and fulfill prizes.
• Legal and compliance: to comply with law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or asset sale.

4. Cookies and Analytics

We use cookies and similar technologies to remember preferences, understand usage, and improve the Platform. You can control cookies through your browser settings; disabling cookies may affect functionality.

5. Data Retention

We retain personal information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the data type and legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. You can submit requests by contacting us at info.tedwilliams@gmail.com. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us and we will delete it.

9. International Transfers

We may process and store information in the United States and other countries. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new “Last updated” date. Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at info.tedwilliams@gmail.com.